Perfumes are typically shipped out same day - 2 days after placing your order.
I ship via Canada Post. Occasionally, I will ship via UPS for larger orders. All orders to Canada will have tracking numbers, USA you have the option to choose tracked or untracked. International orders, please contact me for delivery.
Returns / Refunds/Exchange Policies
Returns and refunds are processed on a case by case basis. Please e-mail me to discuss if there is an issue with your order. Exchanges are possible within the guidelines found below.
Only products purchased on www.universal--flowering.com can be returned for a refund or an exchange. Any products bought elsewhere must be returned to their original place of purchase and within their individual guidelines.
Exchanges will only be processed if :
- The sender uses registered and tracked mail. (The cost of return to me is your responsibility)
- The product has not been sampled/tested.
- The product is returned in sellable condition.
- The return has been initiated within 14 days of receiving your items.
Signature Perfumes, Gift Sets, and Discovery Sets are Final Sale.